Thank you for choosing OHSU for your care. OHSU Patient Billing Services is here to help you with your questions about billing and insurance. Financial assistance is available for patients who qualify.
You may be able to get a discount if you pay your bill in one payment. Call 503-494-8047 for more information.
Some plans limit what they’ll cover at OHSU.
We accept hundreds of insurance plans, including original Medicare, also called traditional Medicare. Some plans limit what they’ll cover at OHSU. It’s best to check with your insurer before you get care.
This list may change without notice.
Is OHSU in network for my plan? Is my OHSU provider in network for my plan?
What does my plan cover?
Your insurer will have the best information about what services, treatments, medications, medical equipment and fees it covers.
Do I need prior authorization?
Prior authorization is also called preauthorization or precertification. It means your insurer agrees before you receive care that it is medically necessary for you to have a service, treatment, medication or medical equipment.
Your bill may include charges for:
Provider services: These are charges from doctors and other health care professionals who took care of you.
Hospital services: These are charges for other parts of your care, including supplies and medications.
Facility fees: These are charges for some visits to OHSU clinics. We follow facility fee rules set by the federal Centers for Medicare & Medicaid Services. These fees are meant to cover the costs of running the clinic.
If you had anesthesia: You may get a separate bill for that service.
Federal law protects you from surprise billing:
We have the same pricing for all patients, but what you actually pay depends on your insurance plan. If you don’t have health insurance or don’t have enough insurance, you may qualify for discounts. Call 503-494-8505 to learn more.
If you have health insurance:
If you don’t have or are not using health insurance: You have a right to a written good-faith estimate at least one business day before care. If your bill is $400 or more above the estimate, you can dispute your bill. The estimate will cover the total expected cost of nonemergency care. This includes:
On April 1, 2023, the Oregon Health Authority began asking Oregon Health Plan members for income information to review who qualifies for Medicaid. The Oregon Health Plan is Oregon’s Medicaid program.
This income review is called redetermination. The federal government paused the annual reviews during the COVID-19 pandemic. The pause ended March 31, 2023. Oregon now has until June 2024 to finish reviews.
If you are an Oregon Health Plan member:
Learn more:
We may bill you or your insurance if you send us a medical message in MyChart that:
As virtual care becomes common, we spend more time answering MyChart messages. Billing for in-depth answers lets your provider:
Please message your provider through MyChart only if you are willing to possibly be billed.
If you have Medicaid (Oregon Health Plan): MyChart messages are free.
If you have Medicare or other health insurance: We will charge a co-pay as if you had an in-person visit. If you don’t have a co-pay, the most you’ll pay is $77. Your deductible applies.
To see how much you’ll pay under your insurance plan:
If you don’t have insurance: The most you’ll pay is $77.
By mail:
OHSU Patient Billing Services
P.O. Box 575
Portland, OR 97207-5975
(Please include payment coupon.)
In person:
Fifth Avenue Building
1400 S.W. Fifth Ave., Suite 500
Portland, OR 97201
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